(The minimum time for a call is one hour)
£18 per hour 8am – 8pm Monday to Friday.
£20 per hour before 8am or after 8pm Monday to Friday.
£20 per hour on Saturday and Sunday
Calls required during bank holidays will be charged at double the normal rate.
If days away are required a full 24 hour companionship period will be £10 per hour.
If we take couples out one person will be charged at the full rate and the second person will be charged at half-rate.
Mileage incurred whilst providing companionship is £0.45p per mile.
Please note that any extra costs incurred through refreshments and activities are to be met by the client.
Help With Funding
You can apply for funding to help with the cost of your care by contacting the relevant Adult Social Services team from the list below. Just click on the link for your area and a new window will open to their website.
Derbyshire County Council
Cheshire East Council
Cheshire West and Chester
Manchester City Council
Tameside Social Care
Complaints Procedure
Outdoor Companionship – Our Complaints Policy
We are very committed to providing a high-quality service to all our customers. If you have any concerns, and you are not totally happy with our service, we need you to tell us about it. This will help us to improve our service and standards to you.
You have the right to make a complaint about any aspect of our services to you, which you find unsatisfactory in any way.
All complaints can be made verbally, in writing, by telephone or by email using the following contact details:
Outdoor Companionship,
23 Mill Brow,
Marple Bridge,
Stockport,
SK6 5LW
info@outdoorcompanionship.co.uk
0161 427 4481 or 07891 455331(Alison), 07505 460761(Peter)
We aim to resolve your complaint as quickly as possible
We will seek to resolve your complaint within 24 hours and hopefully resolve the problem there and then. If not we will arrange a meeting within 14 days of receiving the complaint, hoping that will resolve the problem.